Another reviewer mentioned the suspicious nature of the place, I should have listened. Basically, feels like they've run out of money and are cutting corners. Asked to pay for mini bar items and laundry I hadn't used at checkout. 4 ft long bath, lukewarm water Had to change room to resolve), weak shower at waste height with no fixing to hold at head height. 3 trips to reception to resolve to avoid being charged at checkout! Room smelled of paint/chemicals (?) Balcony at the side and facing the breakfast room of the adjacent hotel 8 feet away, no balcony furniture.
No face or hand towels, they had been deleted from the list and other missing items. ", several were missing and my list in the room was different from the one at reception. At check in passport was retained until checkout and then presented with a 50 point list of items to check in the room "2 teaspoons, 1 mirror, 3 pillows, 1 chair. In fact, staff largely bored and disinterested and useless throughout my stay.
No help at arrival, staff too busy watching tv in reception. But very seriously, save your money and look elsewhere! Booked a senior deluxe room. and only comment on seriously good or seriously bad experiences. By far the worst hotel we stayed in during an amazing holiday in Vietnam.… Breakfast was ordinary at best and we had to go to Highlands to have a decent cup of coffee. This has not been a problem in any of the other hotels we stayed. We were not allowed to charge anything to our room, as we booked and paid for our accommodation through Agoda. We phoned reception to assist with arranging airport transport but was forced to go all the way to the entrance to sort this out. When entering the hotel you often had to walk through a haze of smoke. The hotel has a no smoking policy, but this was ignored as some tourist continued smoking in the corridor outside our room. Our return after a day out was met with coffee cups not being washed and dirty linen. The bath is tiny and oddly shaped and as a consequence any shower ends with a soaking wet floor.
During our three day stay we had to be content with Lukewarm water. The size of the rooms, relative to the pictures we saw when booking on Agoda, was misleadingly small. Our stay at the 4 Star Apus Hotel was most disappointing. Hotels near Onetrip Nha Trang Adventures.InterContinental (IHG) Hotels in Nha Trang.